Returns and Exchanges
- Returned items must not be worn, soiled or damaged in any way, and must be in 'as sold' condition.
- You do not need to contact us to notify us of your return, unless the item is faulty or is outside of our 14 day returns policy. However, please note your order number somewhere on the returned package to enable us to efficiently process it through our system.
- Goods must be packaged securely to ensure they are not damaged in transit.
- The responsibility and liability of all items remains with you until we are in receipt of the goods.
- We recommend you return by registered post.
- Goods are returned to us at your cost.
- Unfortunately we are unable to exchange any items. Please return the goods for a full refund and then place a new order with us. We will charge the appropriate delivery charge on your new order.
- If requesting a credit for the returned items, this will be processed via your original payment method once item/s are received and are in appropriate condition. All returns must include our order reference number and any applicable contact information.
- Ship returned goods to the address below.
What You Will Need to Do to Return Defective Products
Return the product to the store where it was purchased OR call Noble Outfitters for a Return
- Call us at 01572 772508
- Tell us WHAT you are sending back
- Tell us WHY you are sending it back
To ship the Product back to Noble Outfitters, please take the following steps:
- Include a copy of the original proof of purchase or receipt
- Include a brief description of the problem
- Mark or identify the defective item with a piece of masking tape (if applicable)
- Ship the product to the following address:
Noble Outfitters Europe Returns
ATTN: WARRANTY/RETURNS DEPT
16 Mill Street
Oakham, Rutland LE15 6EA
Please ship the product freight prepaid and insured (Noble Outfitters assumes no responsibility for products during shipment from the customer to our Warranty Department and shipping charges are not refundable).
If Noble Outfitters determines that the Product is defective, Noble Outfitters will either replace the product or repair the product. All determinations made by Noble Outfitters will be within our sole discretion and will be final.